How am I financially protected?October 5, 2012
We are members of the Travel Trust Association, a UK-based organisation, and therefore abide by a strict code of conduct. When you pay us, your monies are deposited straight into a Trust Account, which is a UK bank account designated to hold your money.
Your money remains in the Trust Account and is supervised by an appointed Trustee who is either a banker, chartered or certified accountant or a solicitor. Both Journeys Discovering Africa and the Trustee are required to authorise payments from the Trust Account.
In addition to your funds being held in trust, you also have a financial guarantee from the Travel Trust Association. TTA will guarantee the financial obligation of Journeys Discovering Africa up to a maximum any one passenger of £11,000. Therefore, the Trust Account plus the guarantee will ensure that all the money which you have paid is safely protected and available to reimburse the money paid.
Finally, Journeys Discovering Africa has full Professional Indemnity and Public Liability Insurance in place under UK law.
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